Policies and Terms and Conditions

Returns and exchanges policy
There are a few important things to keep in mind when returning a product.
You can return your unwanted and unused item(s) by post within 14 working days of receipt of your

  • You have 14 calendar days to return an item form the date you received it.
  •  Only items that have been purchased directly from us can be returned
  •  Please ensure that the item(s) you are returning is repacked with all the elements it was received
  •  Item(s) will not be refunded if they are opened, unless faulty.

To return your item(s) back to us, please email us of your intentions at info@cbdoiltanquillite.com
where our team will assist you in returning your purchase and arranging a refund.

Refund Policy
If a customer of CBD Oil Products Ltd.is unsatisfied with the quality of product, please contact us by
email within 14 days of receiving the product. We will issue you with a full refund. Shipping duties
are non-refundable. If the product is defective or damaged there is a full warranty period for 6

Shipping Policy
CBD Oil Products Ltd. is not responsible for customs fees, customs delays and other customs

UK First Class Postage: £3.50
UK First Class Signed: £4.50
FREE UK shipping for orders over £75
UK Delivery 1 – 4 Days
We deliver to the EU
Express Airmail: £9

Privacy Policy
We use Cookies to improve the user experience.
What do we do with your data?
We may use the information we collect from you when you register, make a purchase, sign up for
our newsletter, respond to a survey or marketing communication, surf the website, or use certain
other site features in the following ways:

  • To personalise user’s experience.
  •  Allow us to deliver the type of content and product offerings in which you are most
  •  Improve our customer service
  •  Process your transactions efficiently

How long we retain your data?
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can
recognise and approve any follow-up comments automatically instead of holding them in a
moderation queue.

What rights you have over your data?
If you have an account on this site, or have left comments, you can request to receive an exported
file of the personal data we hold about you, including any data you have provided to us. You can also
request that we erase any personal data we hold about you. This does not include any data we are
obliged to keep for administrative, legal, or security purposes.

How do we protect user info?
Our website is scanned on a regular basis for vulnerabilities in order to make your visit to our site as
safe as possible.
Your personal information is contained behind secured networks and is only accessible by CBD Oil
Products Ltd.who are required to keep the information confidential.
All transactions are processed through a gateway provider and are not stored or processed on our

Where we send your data?
Visitor comments may be checked through an automated spam detection service.

Payment Details
We DO NOT save any payment details including credit card or debit card.

You may receive the occasional email from us with promotions that may be of interest to you. At any
point, you can unsubscribe from this service.

Terms & Conditions
CBD Oil Products Ltd. Company Information
CBD Oil Products Ltd. is registered with Companies House for England and Wales with company
number 11712362
Registered office: 71-75 Shelton Street, Covent Garden, London WC2H 9JQ
www.cbdoiltranquillite.com uses SSL (Secure Sockets Layer) on all pages – this is to protect your
personal details, including your physical address and email address.
All our products are priced in GBP (Great British Pound).
Products & Services
CBD Oil Products Ltd. reserves the right to modify or discontinue any product at any given time
without any liability to the customer, or any third party.
CBD Oil Products Ltd. works only with trusted suppliers. We cannot be held accountable for any
variation in the colour, smell or flavour of our products. CBD Oils are a natural product and therefore
subject to natural variations.
All prices found on the CBD Oil Products Ltd. website include VAT and other relevant taxes imposed
by the government. Any costs included will be clearly stated.
All prices and information present on the CBD Oil Products Ltd. website, and any literature derived
from it, has been compiled with the greatest of care. However, CBD Oil Products Ltd .uses 3rd party
suppliers with certification to ensure information is accurate or current as possible
No information supplied by CBD Oil Products Ltd. should be taken as advice or medical knowledge, it
is for general purpose only.
Any decision made based solely on the information on this website is done at your own risk. Further,
our products are not sold to cure or assist any medical condition.
CBD Oil Products Ltd .reserves the right to modify prices without a period of notice.
CBD Oil Products Ltd. abides by UK and EU law. Council Regulation (EC) 1672/2000 states that
cannabis sativa plants containing 0.2% tetrahydrocannabinol or less can be approved for cultivation
as industrial hemp.